How Apps Can Transform Hotels and B&Bs?
Mobile apps are really helpful for all types of businesses in the current business world. Mobile app is an advanced way to promote your business and engage customers. Today, most of the travellers are Smartphone owners. They have access to any hotel they want, & anytime they want through app, whether it is Android, Apple or Blackberry. Travellers prefer mobile to get all the details of the hotels, rooms, food and many more. The app allows customers to check availability of room, plan upcoming events and view events in the area. Many of Android application development companies Delhi develop this kind of apps.
Some of the top advantages of mobile apps for hotels and B&B’s are.....
Customer Loyalty
Apps improve the customer loyalty. If you have an app for your hotel or B&B, existing customers can easily be persuaded to come to your hotel. If your existing customers download your app, it makes them get hooked to your business. If you provide good services both on your app and in person, it will increase the chance of customers returning back to your business. The app helps to get in touch with the guests before, during and after the stay. It creates a good relationship between you and your customers.
The informed customer
With the mobile app, the guest has the opportunity to order in room meals, have special requests, shop in-hotel items, and give feedback for the services provided during the stay. Through apps, customers can contact you easily and they get information immediately. Apps keep guests updated, so they feel great to get in touch with you. Apps allow customers to find out more details about your hotel or B&B.
Push Notifications
It is one of the great features in the apps. It provides a significant boost be active around hotels offers. When people come to the area where your hotel is in, prompt them push notifications to grab the offers in your hotel. And also you can notify users on any deals or offers so that it could encourage them to grab the offer. These things help to keep your hotel top users preferences.
Accessibility
With apps, customers can have access to find out whatever they want, and whenever they want it. For more details, you are always there to provide an immediate help. This will keep your customers satisfied and improve efficiency. Apps help customers make reservations and special requests, and also the booking process is easier for them to stay in your hotel.
Promotions
Apps allow you to showcase special offers in your hotel. With good images, you can better showcase offers in your hotel. If you are the B&B owner, you can better showcase food items. And also you can integrate maps, directions and local attractions into your app.
Service
Apps are the best way to show you are capable of providing better services to your customers. You can understand the needs of your customers by monitoring the customer’s behaviour. One more thing is that in-app messaging, through these customers can communicate with support team effectively and easily.
If you are looking for best mobile app developers in India to develop hotel app, FuGenX Technologies will help you.
FuGenX Technologies LLC is the fastest growing mobile application development company Delhi NCR, Mumbai and Bangalore. FuGenX developed many successful hotel apps, including 345 Menus App, and ERU App. FuGenX is also one of the leading iOS apps development companies Delhi.
You can visit fugenx.com for world class mobile apps.